You’ll know when it’s over.

Upon impact, a small amount of elastic energy is converted into acoustic energy — that resounding indication of breaking glass. But the majority of the elastic energy stored in the glass will be converted into two — or more — new surface energies. A crack. Or several cracks. With one eye […]

  Corrupt Apple Store Employees Come Forward Across America

We thought the crookedest little Apple Store in Texas was an isolated case. We were wrong: confessions from Apple’s retail squads around the country (and world) poured in. Apple has a serious naughty behavior problem on its hands, and the Evil Geniuses are speaking out.

The sources we […]

Bad Apples

August 21, 2012

“The saying goes: Don’t *%& with the person that serves your food,” a former Apple Genius tells me over IM. “Don’t fuck with the person who repairs your computer.” He—we’ll call him Ronald—spent six years as a member of Apple’s Genius squad in a busy Southwestern store. It was a model store: shiny as the […]

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